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Feedback gevenI regularly go to this store and have noticed the cafe has deteriorate considerably in the last six months. Long wait for food, one staff member serving and making drinks, tables and floors filthy.
This restaurant offers fast service and great value. They use high-quality ingredients that are cooked to perfection. While the portion sizes may not be as large as those at the Tesco cafe, the quality is much better. The kids had no issues eating their meals, and the restaurant was clean.
The food at this restaurant is expertly cooked in a clean and inviting environment. Their specialty chips are absolutely delicious. I always make sure to stop by the shop first before enjoying a snack at their restaurant.
I was not impressed when I visited for a quick lunch. There were no trays available at the start of the queue, and when asked to supply one a member of staff grumpily retrieved one from behind the counter. Although offering a restricted menu of cheap and easily prepared dishes, I still had to wait 40 minutes between ordering my food and it being delivered to my table. They obviously have staffing issues. On the good side the food is good and reasonably priced once it does arrive.
Twice we have tried to eat hear in the last month and both times very negative visits. Asked for things on the menu to be told they dont have them or that they are closing soon so not making any more. Poor quality food when we did finally find something they have. Last visit they had just closed at 4.30pm I'm sure they used to be open later. Staff not really bothered about you or quite rude. Shame as it used to be ok here.