Courtyard Chicago Wood Dale/itasca

A friend and I were gallavanting around chicago and needed a hotel for the evening. This hotel was in an area we wanted to be in and at a reasonable price. It was so clean. Something I look for in a hotel. The high point was the night shift person. When we got to our room, we discovered the TV didn't work. She came right down and when she couldn't fix it, immediately moved us to another room. The entire time, she was so upbeat and friendly. Didn't make us feel like we were imposing at all.

Decent airport hotel near O'Hare. The area nearby is kind of weird but a nice hotel.

Don't stay at this Courtyard. Beds are uncomfortable. Morning Bistro doesn't stay open according to their published hours. You hear airplanes all night from airport. Find another hotel to stay at.

My second review ever. I'm on a roll. This isn't the place. I'm here for a three night stay and if i wasn't leaving early my last morning, I'd make it a one night stay. Biggest issue: they limit how cool they allow the room to get. That may not sound like a big deal but if you need it cool to sleep, it's an issue. I've never stayed at a hotel with a limitation like this. I'm also not sure its actually hitting the temp limitation, it feels warmer than it says. When it kicks off, it wont come back on till the temp rises significantly and you can't get it to come back on regardless of what you do. You just have to wait till its internal setting decides its warm enough to activate again. This woke me up several times throughout the night. It also goes off while you are out so when you come back it's not only warm (75 today upon return) in the room but now you have to wait till the room cools down again AND it's so loud that you compete with it and anything else you may want to do (tv, phone, etc). Def on the louder side of hotel AC's. This place is also more booked (full) so you won't get the pick of rooms...want courtyard side or outside? You may not get what you're looking for unless you're lucky. The attendant last night actually told me they are overbooked for the second night that i'm here. That also means the probability of more noise or disruptions is increased. Finally, this makes parking much more challenging. The lot is completely full but not just with guests; apparently they let airport people park here and fly. So they occupy a large number of spots, filling up the lot. is it the worst? Nope. The attendant was nice. Place is relatively clean. But if you need to park, want quiet, want at least some say in the room you have, or want a room that's cool and doesn't have a blaring AC unit...you may want to look elsewhere. All these things added up (and the singular AC issue would have been enough) that this will be the last stay here.

My family and I recently spent a few days at this hotel while visiting relatives in Chicago. The complimentary shuttle from the airport was very convenient, and the driver was friendly and ensured a safe ride. Our room was spotless and comfortable, featuring a nice bed, great water pressure, and ample space in the mini fridge for my toddler's milk and snacks. I also appreciated that they provided refillable shampoo, conditioner, and body wash instead of small bottles. My husband had to work during our stay and found the desk area comfortable, with no issues connecting to the WiFi. We took advantage of the pool a few times for quick swims—it was enjoyable, though definitely on the chilly side. Unfortunately, we didn't try the breakfast or the coffee shop, so I can't speak to those experiences. One additional point to note, aside from the cold pool, is that on one occasion when we returned late at night, the only parking available was along the side of the grass in front of the hotel, which wasn’t a proper parking spot. Overall, we had a great stay and would definitely choose this hotel again.