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Feedback gevenI stopped by for a late evening snack, and the grinder was warm and well-proportioned. However, I wish there had been a bit more meat, as it would have enhanced the sandwich. My biggest complaint, though, was that they served the fried food in Styrofoam containers, which made everything soggy. Nobody enjoys mushy fried pickles!
I called to inquire about the rib dinner, specifically whether it was a full rack or a half rack, and the server did not provide any information about available sides. When I called back to place my order, the person on the line was dismissive and told me I could check the menu online. Their rudeness was disappointing, as I had hoped to order from this restaurant many times in the past. Due to the poor customer service, I will no longer be a customer and cannot recommend this place. What a shame!
I never leave negative reviews, but my experience with this place has me absolutely livid. We ordered from here through Grubhub, and the restaurant uses their *own* driver, so we cant track the order. We finally get through to the restaurant after over an hour of trying to call (AFTER waiting for an hour for the food, no calls, no food). The man who answered the phone tells my partner that it's been delivered, that the driver called us and he took a picture of the delivery, THEN tells us he cant reach his driver because hes off for the night, now. There is no food here, and it wasnt delivered to a nearby house by mistake, I checked. The kicker? We never received any call, not from anyone tonight. So this restaurant chose to lie to us rather than make good. If I could give this place a negative star or five, I would. Absolutely appalled.
Ordered a large pizza. It was cold cheese was chewy and all one piece like a rubber matt. Cheese should be gooey, stringy, soft not biting into a cold cut sandwich type cheese. Ordered chicken fingers. Got chicken wings, fries soggy and cold undercooked somehow. I call back to say I got wings instead of fingers, I hate wings and never ordered them from a pizza shop because they are always low tier gross wings, broken bones and gross, so I always order tenders, pizza and tenders are my go to anywhere, was told my wife and myself where lying and we didn’t order that? we’ve never ordered wings in my 28 years of life.Also driver couldn’t subtract 28 from a 50. And had to get his phone to calculate fine, but he had.a guest in his vehicle and was talking nasty about another customer and made my wife feel uncomfortable regarding WhAt they said about the previous lady. How professional. ALSO THEY HANDED MY WIFE THE WRONG ORDER, not even a pizza and then rudely told her they didn’t have another order then magically they had our order? Who had a passenger while delivering and holding our food, disgusting.Bad customer service, called liars, bad driver talking bad about customers infront of other customers making my wife feel uncomfortable and having passengers holding the food, yes we will not be going back there and I suggest you go ANYWHERE BUT THERE.
Im not sure of there is a cat roaming the kitchen, but the french fries tasted like they were cooked inside cat litter. Not to mention the pizza was burnt. Unacceptable! If I get sick, Im calling the board of health. Food quality and prep should be your number one priority clearly it’s not.
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