Mahaan - Worthing

I used to enjoy this restaurant, but my most recent visit was disappointing. The service was unfriendly and it was difficult to order additional drinks. I did not feel welcomed when I arrived in the bar area. Additionally, a few people who ordered the lamb found it to be overcooked and tough.

I typically refrain from writing negative reviews, understanding the potential impact on a business. However, my recent experience compels me to make an exception. Last Friday night, our group of 11 arrived for a Christmas party booking, only to find ourselves in a situation that left much to be desired. Regrettably, we never had the opportunity to sample the food, as the establishment was incredibly packed and clearly overbooked. Enduring a 15-minute wait without any sign of relief, we made the decision to leave. The atmosphere resembled the chaos of queuing at a football stadium during halftime, making the entire experience thoroughly unpleasant. Remarkably, amidst the pandemonium, takeaway drivers managed to navigate their way through the scrum to collect orders. It was disheartening to witness the prioritisation of takeaway services over patrons with confirmed bookings. In all my dining experiences, I have never encountered a restaurant so woefully mismanaged and indifferent to the inconvenience caused to its customers. Personally, I strongly advise against considering this establishment for your dining needs. It appears they are more concerned with accommodating takeaway orders than honoring commitments to those who have made reservations.

So we were 5 minutes late but they kept us waiting 45 minutes then the food turned up eventually it was OK some food was hot some was cold it was OK

I understand it was a busy night but people who came in well after us are before us. Food was like warm and not particularly tasty even bland. Drinks at the table were ordered twice and still didn't appear. And being squeezed in like cattle didn't make it an enjoyable evening, Won't be going again.

Orderd a large takeaway delivery.. rice portions are like children 's size (clearly not the same size as every other takeaway)... the problem being we ended up with the right number of rice but half the amount of rice needed.. called up to ask why they do it differently from every other takeaway, and wanted to let them know that customers may not know beforehand and thus miss order the amount needed (x2) which doesn 't provide a good customer experience.. and got rudely told by the manager I don 't care what you think, that 's the way we do it, I dont care .. If you want a normal size portion of rice, either order 2, or order elsewhere.. I won 't be ordering again from someone who speaks to me that way after I 've paid them over £9 for a takeaway for 4 people to be given enough rice to barely feed 2.. utter joke.