Kfc - Wylie

I really enjoy KFC! The service is always quick and friendly. The restaurant is consistently clean, and my order is always accurate, even when I use the drive-thru!

I visited this restaurant and inquired about redeeming a coupon, but the staff informed me that they do not accept vouchers. I requested to speak with the manager regarding this issue, and the encounter went even worse than I expected. The manager bluntly stated, "We are NOT KFC; we sell our own chicken." I was frustrated and asked why they had a sign indicating they were affiliated with KFC, suggesting they should change it to reflect their own brand. I mentioned that I would have to report this incident, to which he responded that KFC cares about its employees and locations, but questioned whether they truly care about customers. I left feeling very disappointed with the manager's behavior and have decided not to return to this place again.

Why didn't I receive a receipt? I shouldn't have to ask for one; it should have been provided when you returned my credit card. I've already paid for the meal, so I don't understand why you're not maximizing your income by giving customers their receipts.

Great service and good food and a clean restaurant I come back here.

Best service snd Best kFC Chicken in north Texas. Biggest Freshest We drive 30 minutes for this amazing KFC Highly Recommend, awesome customer service