Auntie Anne's - Wyomissing

I went into the mall today, purchased a pretzel. Don't go here! The pretzel was old and stale! Not impressed at all with this place nor the lady behind the counter.

I saw on-line that some locations have a BACON AND CHEESE pretzel??? PLEEEEAAAAASE GET THAT AT YOUR BERKSHIRE MALL LOCATION!!!

I gave them 3 stars, because the employee was courteous and polite that took our orders, but my pretzel nuggets were dry and didn't have enough cinnamon/sugar sprinkled on them. Also, I asked for a mango flavored float drink. The syrup was all the way to the bottom. I was instructed to shake my drink for the syrup to mix in the float properly. I did shake it. Let's just say, that didn't work at all and I kept getting a mouth full of syrup. Won't be going back at all.

It's ok just hard to get what we want and have to settle for what's made or wait 20mins. For something to be made.

Crowded staff working within close quarters. Did nothing to prevent guests from crowding me and my OPEN food container. When I asked the worker to tell everyone to back up he nervously chuckled and DID NOTHING! WORST EXPERIENCE EVER.