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Feedback gevenEnjoyed our meals can't complain about that at all. However, some of the staff could actually smile at you when they serve you. Young lady didn't crack a smile once and we felt like an inconvenience. Let's hope the manager notices and has a word..it doesn't hurt to make someone's experience a good one by giving service with a smile.
We have enjoyed lunch at Thornton Lodge a few times now, and each visit has been very pleasant. The staff is friendly, the food is excellent, and we appreciate having a vegan option available. We highly recommend this charming country pub.
My wife and I had an excellent meal here this week. Both had the 10oz Sirloin which was one of the best cooked tastiest steaks we had in ages. Great choice of deserts. The service was excellent. Having enjoyed the meal so much we wanted to book a family meal for twenty guests but unfortunately they were unable to cater for parties this size midweek. They offered to get the manager to call back but they failed to call me back but still waiting. Shame they let themselves down at the end as we really enjoyed our day.
I'm still feeling disappointed we paid £60 for our meal. It wasn't nice at all. My son was given one of those frozen deep pan pizzas that you warm up in the microwave. My pie was hard and there was barely any filling inside, I had to spit some of it out as there was gristle aswell. Then it was repeating on me for a few hours after. My partner said his was dry and he didnt enjoy it. I can cook much better than this at home, I just wasn't in the mood that night. So I'm disappointed we wasted our money. The staff were friendly enough. I won't be coming back.
This was my first time trying this restaurant as I couldn't find a decent Roast Dinner in Blackpool. My first impressions were very good as the restaurant was clean and welcoming. The menu looked really good, with a few options for a Roast Dinner. I chose the Rib of Beef on the bone and my partner had Roast Turkey. Everything was delicious, especially the gravy and the rib of beef which was rich and flavourful. Our drinks were served promptly by a man named Ben who was friendly and professional. Our meal was served by a guy called Rob, who was also friendly and welcoming, helping us choose from the menu and providing attentive service even though it was busy. The staff worked well together and were like a 'family', including a lovely lady who brought us extra gravy and condiments in a friendly manner. They were a credit to the restaurant and made us feel relaxed. For dessert, I had a mini pud with coffee and the brownie and ice cream were delicious. My partner had Apple pie with coconut ice cream which he really enjoyed. We will definitely be returning. Thank you for the warm and lovely experience. Paul and David.