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Feedback gevenI would advise against visiting Baskin Robbins as it has really gone downhill. I tried to use my birthday coupon and the employee couldn't figure out how to redeem it. Additionally, I had to wait nearly 5 minutes to be served at the ice cream counter. I am extremely disappointed with my visit and will not be coming back.
Came in on Sunday November 21st around 5PM and the employee there was a man who did not want to take my order. He wouldn’t let me order from Baskin-Robbins.
Popr attitude from guy tending ice cream.. Rushed my daughter to pick a flavor when nonone even called him over. Took money from other customers and handling food with bare hands. No gloves nor hand wash.. terrible store.
Thank you BR for first having my favorite bubble gum icecream and second for still providing kind customer service to me right before closing and your delivery. Your manager should know you are great. This is why I continue to come to your BR store.
When I was a kid, Baskin Robins had the famous 36 flavors. In many respects, it's still the place to go to get great ice creams. All of their flavors are delicious and a banana split is well worth it. I think this particular Baskin Robins is in a great spot in the Tanglewood shopping center. The combination of Dunkin donuts and Baskin Robbins together is not such a badd idea. It's nice to have a cup of coffee or tea with ice cream. It's also great fun for the kids. There's a nice bar/stool area to sit down and enjoy your ice cream. Parking is free. Take the family.