Parsonage Country House - York

I stayed at this restaurant with friends for multiple nights. The place is in desperate need of a renovation and the staff need better training. The receptionist, night porter, and waiter at the Fat Abbot all had terrible attitudes and left a bad impression. They were unhelpful and seemed to dislike their jobs, which was evident in their poor service.

I booked a 2-day luxury spa break for my partner's birthday. The reception staff were very helpful, and our room was located down the corridor at the rear of the reception area. The room was spacious, clean, and tidy, with a nice bathroom. Breakfast in the Lascelles dining room was good, but the area was very dark, especially where the food was served. It definitely needs more lighting. The spa treatment was excellent and well-managed. The evening meal at the Fat Abbott was also of very good quality. The male staff member on duty was excellent, but his female assistants seemed to be avoiding doing their tasks and should be more proactive. Overall, it was an enjoyable experience.

I went into the parsonage hotel and asked the receptionist nicole) if they are still serving coffee. she replied yes and if i would like to take a seat in the lounge or bar she would send someone it to take my order. i chose the bar which had nice decor a good selection of gins and wine i found a seat near the window and waited it was no more than a minuite when a lady called diane come into the bar said hello and what would i like.diane had a bubbly personality and kept smiling i asked for a latte coffee no problem she said and left the room. then a smartly dressed duty manager makile came into the bar looked up and said hello and asked if i was being looked after i replied yes. shortly after the smiling lady came back holding a tray which had my coffee on and a home made biscuit on the side nice touch the coffee was hot and very taisty. when i had finished i went back to reception and soid goodbye the receptionist asked me if everything was alright i replied superb. i was only in the parsonage for a short while but it was well worth it i will do it again I asked the receptionist for everyone's name)

Booked last minute for a meeting locally, what a lovely place . Great facilities, really quaint place full of character, helpful staff with a late checkout meaning that I could work for a couple of hours before leaving for my meeting. Also really cracking breakfast which set me up for the day. Will definitely use again if I’m up this way !

We visited the above hotel for a function. All the food was served from cold to tepid. Service was dier. The starter of soup would have been good if had been warm. The main course of beef and yorkshire pudding the beef on the table was either well done or very rare. The puddings were like cardboard. Service very poor and not organised.