Mcdonald's - York

Fairly clean. Like 8/10. Couple of areas needed attention they eventually got. Bathroom was good. Staff were pleasant and food came fast. Music is a bit louder than I care for since the speakers are right over each seating area. The ChargePoint chargers for EVs is a nice touch too.

Food is warm at best. Very slow at getting your order. It took 20 minutes for my order. LOL!!! The manager had the nerve to tell me that the reason it took so long was there was a problem with one of the machines and they just got it fixed. Everyone else was getting their food. I'm pretty sure I wasn't the only one getting a burger. Than insults me by offering me a coupon for a free meal. I left the coupon on the counter.

Just got off work me and my son went through drive through 11/23/22 at 1130pm ordered our food got to the the 2nd window and I guess this so called very rude ...pathetic so called manager ask to see my receipt she read out order back to us and I asked May I please have a glass of water she then in turn told me that I was doing to much and starting swearing at us saying that we are asking for to much while the whole time we are sitting back listening to this person yell at us about how she has to work on the holidays mind you were are paying customers I then asked for a refund which she absolutely refused to do so we had no choice to pay for this food that at this point we didn't want anymore for this service this is a abomination and absolutely unprofessional we did nothing but try to get food and drinks if it wasn't the holiday I would be driving to this mcdonalds demanding to speak to someone regarding this matter racist slurs were used by your employee I'm thinking about documenting a police report because my rights have be violated in a racist way please call me at 717 6888923 I would like to discuss this situation with either corporate or the highest person in authority and will not rest until something is done do not go through the drive through at night because you will get the same person cussing at you for asking for water I will be calling early Friday morning to speak with Tom the manager and will not rest until she is terminated from employment!!!!!!!! I actually like this mcdonalds something must be done because im.pissed!!!

There was a long line for the drive through, so we went inside to save time. We were only there for coffee. It took only a few minutes for a very friendly shift supervisor to complete the order. In addition, the physical appearance and cleanliness were above average for fast food restaurants in York.Food: 4/5

Both drive thru lanes were open but I kept getting ignored. The lady asked me twice what I wanted and I responded. But the second another car pulled up to the other lane she took their order!!! After I was already sitting there for a while. I didn't bother to stick around or move to the next lane after that. So I left.