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Feedback gevenThe meals come with a sizable 32oz drink. Livers, spicy tenders, rolls, fries, were great. Mac and cheese was the absolute terrible I've ever had from any chicken place I thought KFCs and Golden Chick's was lacking, this place"s is the worst, thequality and consistency of the pasta was fresh and good, the cheesy (sarcasm) sauce used is horrible, it was ample throughoutthe pasta but is so lacking in quality that it doesn't help.
First, I have always loved eating at chicken express. I really like the fact you can substitute your drink for a side instead and get whatever pieces of chicken you want. However I have never visited this location. First staff was very friendly and I hadmy order to go and was ready in a matter of minutes. However when I got back to my Hotel to enjoy the chicken I received wasvery dry and not what I have always enjoyed. Breading had separated from the chicken and skin was burnt. I presume from sittingtoo long under heat lamps. Maybe this can be used as an incentive to serve fresher product
The food was fresh and served hot. The woman working at the drive-thru was very friendly.
I repeatedly requested that my order be prepared fresh—at least five times. I paid $23 and only received okra and French fries, which were just okay. Nothing was fresh. The staff working at night seems to be young kids who don’t care about customer service or going beyond the bare minimum required of them. If you're looking for hot, fresh food, it's worth the extra few miles to drive to the Mustang location. I’ve never had a problem getting my order made fresh there.
Aside from the occasional mix-up, such as receiving fries instead of okra, this restaurant is clean, friendly, and typically serves fresh food. It's one of my go-to spots for a quick lunch, especially because of the delicious cherry pie. I’m giving it 4 stars because there’s a charge for sauce.