Hotel National Zermatt

Wunderbares Essen: kreativ, perfekt zubereitet, liebevoll serviert.Die Idee mit den Himmelslichtern anstelle Böller und noch mehr Feuerwerk fanden wir sehr schön.Grosser Dank ans ganze Team

Wir haben den Swiss-BBQ im National Abend genossen: gut und günstiges Essen, sehr freundliches Personal.

We didn’t realise we parachuted into a dinner service for a tour group when we arrived slightly late for our reservation. Nonetheless the manager was cool and prompt and brought us to our table amidst the chaos. He was able to bring us the wine Rubato and got our orders in pretty quick for the hungry duo. Due to Low season, menu isn’t complete but the cuts and cheese plate is still delicious and the soups are freshly prepared. My beef consommé is brilliant. The mains of entrecôte and zanderfillet are perfectly cooked and the peace and gentle music that echoed the dining hall after the group left were exactly the reasons I had wanted to come here for a nice dinner. Thank you for the culinary experience and the prompt service. Danke Sehr

We had just arrived in Zermatt quite late at night and we were very hungry, so we thought it best to go to the restaurant in our hotel. However, that was a big mistake... we ordered a special Rib roast of meet (to Share) which came with a vegetable and a choice of fries or potatoes. Our waiter told us that our meal would take about an hour, so we ordered a ravioli appetiser to fill in the time. A long hour later our appetisers arrived. They were a huge disappointment especially after the long wait. The pasta was very under cooked and the appetisers were cold. Nobody came to see if the meal so far was good or if we needed more drinks. We then complained to our waiter and he apologised for the inconvenience and told us that the main curse would blow us away. We then waited another hour! After asking our waiter what was holding up our main course he told us quite rudely that he had already told us our meal would take an hour. We then reminded him that the appetisers were supposed to fill in the gap. Our waiter's reply was oh. When our meals finally arrived, they were below average. We then complained to the manager who wasn’t particularly helpful in the situation! To conclude the hotel national restaurant was not worth the visit or the bill! Although we did not return for dinner in fairness to the manager he did go out of his way to make it up to us the following two days at breakfast time.

Dies ist das zweite Mal, dass ich in diesem Hotel war, das Personal ist sehr nett, der Blick auf das Matterhorn ist wunderschön und das Essen ist fantastisch. Auf jeden Fall wieder.