Bojangles - Alcoa

I had heard a lot of good things about Bojangles, so my expectations were quite high. I ordered a two-piece dinner that came with dirty rice, mashed potatoes, and a biscuit. I arrived shortly after 1 PM. While there were a few tables that needed cleaning, the overall restaurant was tidy. The cashier was friendly and answered all our questions. The chicken was decent, though not outstanding, and the mashed potatoes were typical instant quality. However, the dirty rice was excellent, as was the biscuit. The sweet tea was also good. I would recommend this place for a quick meal.

Their sign promised a free sandwich through the app, but when we went inside with it, they informed us that they no longer honored the app, despite the sign advertising it. I will no longer be spending money at the Maryville location.

I really enjoy Bojangles, but unfortunately, the staff at this location seem to lack competence. I live in a state without any Bojangles restaurants, so I always look forward to having some when I visit Tennessee. Please improve your service so I can eagerly anticipate enjoying your food on my next visit.

What is going on with the higher prices and smaller portions ...the food was good the service at the drive thru not so much. The only thing said to me was the price....no hello no here is your order no have a nice day.... Bojangles customer service in most stores seriously needs to be addressed by management.

Employees were so friendly. Our fries were so old. The cook made us fresh fries once I asked. After making my drink I realized the fountain is full of mold. We poured our drinks out and drank it without ice. If the fountain is that nasty I?m terrified to know how nasty the kitchen is.