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Feedback gevenI ordered a mocha and a latte for my partner and I have to say they were delicious. My teenage daughter convinced me to buy her the chocolate fountain strawberries, which were a bit expensive for the quality, but she really enjoyed them, and that's what matters! The service was quick and friendly, and we were able to sit outside while we waited.
We stopped by Java for coffee on a busy Sunday morning. The staff efficiently managed the queue, provided quick and friendly service. The coffee and cake were delicious as always, keeping up with their high standards. This was not our first visit to Java, and it certainly won't be our last.
After a long shopping excursion, we needed a break and decided to stop at this restaurant. We enjoyed a delicious cup of tea along with a fantastic Biscoff brownie and millionaire shortbread. The cakes were very tasty and the staff were happy and friendly.
Popped into Java at the weekend. It’s the best coffee shop in Keswick, offering an array of drinks and the most amazing chocolate fountain! Ordered my coffee and sat whilst the barista made my drink. I’m assuming she was the owner, as she then was asking other staff how long one member of staff had been on their lunch… said member of staff arrived. To which this woman started a very stern conversation right infront of my eyes about how her 30 minute lunch “felt a lot longer!” I sat in total disbelief. Java is a really cosy cafe, you can hear any conversation, I couldn’t believe that anyone would have the brass to speak to a member of staff in that manner infant of customer and also staff. This is a conversation for a meeting room out of sign from customers. It made my visit really awkward and frankly I was so shocked, I couldn’t speak. HR, customer service and general manners need some serious work. Such a shame, I used to visit Java back when I went to Keswick school land we all loved it. Such a saddening experience, as the girl looked so disheartened by her manager.
Lovely coffee shop located in the heart of Keswick we stopped by for a little break with the dog. The cafe itself is a nicely presented coffee house vibe of coziness and an authentic feel. Unfortunately, I think we ordered the wrong thing as neither of us enjoyed our drinks. I ordered a chocolate orange hot chocolate and my partner ordered the honeycomb hot chocolate. They were very sickly and covered in a mountain of whipped cream. I didn't know mine came with cream as I wasn't asked if I wanted it or not. When my drink arrived, covered in cream, chocolates, and sauce, I asked the staff member if the toppings were gluten free as I am Coeliac. The chocolate sauce comes from their chocolate fountain which they use to dunk in croissants! Luckily they mentioned this before I tucked in, and removed all of the cream. I should've mentioned I was GF upon ordering but they could've asked if I wanted cream, chocolate etc.. Good coffee shop, it was around £9 for the two drinks.