Olive Garden Altamonte Springs

This is a particularly good Olive Garden location. Had some family in town, and we were hungry from rollerskating all morning. We did not leave hungry . Service and food were awesome. We enjoyed all types of soups, salad, and yummy breadsticks with alfredo! Chicken parm was great. Drinks were on point. Kids ate their lunch. Thanks Olive Garden!

If you are looking for delicious food, this is not the place. I recommend this place for family gadering. Do not take your date here if you are expecting some good results. Food is fair. Is more like a fast food restaurant. Love the food flexibility. I created my pasta. See the image below.

Food was awesome. Server Tamara was constantly checking on us. Lasagna was on point

This is my first poor google review, as I’m someone that likes to give people the benefit of the doubt. However, I had such a terrible experience that I need to share. I first arrived with 1 other person about an hour before they closed, but as regulars of Olive Garden, we knew exactly what we wanted to eat (just salad, breadsticks, and soup). When we walked in the door to the host stand, the two hostesses did not greet us until at least a minute of whispering among themselves. Once we were seated, we ordered immediately. The server from the very beginning had a very rushed tone and reminded us multiple times throughout the night that they were closing soon. I understand this because they want to go home, but we also asked what time they close to confirm we weren’t staying over time, and we still had 40 minutes. Not only was the server rushing us the entire time, but we were told multiple items, the cappuccino, Bellini, and soup, were not available “because we’re closing soon.” To top the night off, towards the end while I was eating my food, an ENORMOUS roach crawled behind me. One of the servers attempted to catch it with his bare hand, then claimed it “must’ve gone outside” because he lost it, even though the windows don’t appear to open… After this ordeal, I stood up and did not sit back down. The server came up to me and was laughing about it, followed by the manager who was also laughing. They claimed they never see bugs in the restaurant and gave a very insincere apology as they laughed through it and we were never offered any sort of compensation in any form for this experience, even though I had just told my server I wouldn’t be finishing my food after that, to which she again laughed and replied “yeah I don’t blame you.” All this to say, we had an atrocious experience here and will absolutely not be returning. Had the customer service been better, I could have overlooked the other issues.

Our waitress Melina on Saturday night at this location had to have been stoned the amount of times she messed up. She practically battered us with our drinks then brought me my chicken parm with a nice topping of her hair. She even denied it to be hers not two feet from me to all the other waiters. I asked that my food be brought back in a box as I had lost my appetite. She brought our checks and even had added the food back on after her manager had taken it off. I woke up this morning regretting leaving her a 20% tip to which she did not deserve. They never brought me food back 20 minutes later while I watched the rest of my table eat, I left out of frustration and never got my food back.