Blue Tolok Grill - Anderson

The service wasn’t good at all. I didn’t like a comment I heard one of the employees said, then when I asked her what she said she tried to change it. Customers Service is the key in any business. Wasn’t pleased at all.

As much as we’ve previously enjoyed our visits here, tonight was a disaster. Upon walking in, you could tell things were off and we should’ve left then. After a few minutes, we were greeted and told their system is down and they can only accept cards. We were then seated. The lady that seated us said our waitress was busy and she’d grab our drinks, excluding anything alcoholic. We asked for a large queso as well and she agreed. She brought our drinks back to us and then after 15 minutes or so, still no server or queso. During this time, we were told nothing and never even received a glance in our direction. We witnessed others walking around looking for anyone to provide service, servers getting upset and cussing on the floor, and a lot of frustrated people.Our waitress was kind and did pretty well outside of the delays and inattentiveness due to everything going on, and the food was good which didn’t take too long to get once ordered. There were a few mistakes but not too terrible, I suppose. When checking out is where more issues arose. We were then told they could no longer take card after being initially told that’s all they could accept. Thankfully we had cash to cover the bill. BUT, then we’re told they can’t give change back. (What? At this point, there’s a long line of people waiting to pay and leave and the lady at the register starts asking people if they have CashApp and to CashApp her… Overall, it seemed like the establishment was experiencing its fair share of unforeseen circumstances this evening, but the lack of professionalism and organization was unforgettable.

Had been here times prior and the food was good but this time my large queso was halfway filled in a less than large little cup. Charging over $8 dollars for this and I had to go buy another just to have enough. $16+ to have a decent amount of queso for a large. Treating melted cheese as some precious valuable commodity is ridiculous. Won 't be back.

Food service is very quick, but also, delicious. Staff is very friendly. If you don't have a lot of time, and don't want to sacrifice quality of the food, this is the place.

This place is great, food, service are all amazing. They have a Lunch Menu, Kids menu and Gringo food. Vegetarian options: Veggie choices abound. Kid-friendliness: Kids menu Wheelchair accessibility: Yes