Yong Shing - Auburn

Excellent restaurant for Chinese and Japanese cuisines. A good old style building with ample parking slots. Atmosphere is very nice with Bar...High chair, booths... ATM and Lottery machines as well. Should try House Fried Rice, Beef Teriyaki... shrimps were too good. Service was awesome. Will visit again.

Customer service is great, first time here but not my last

Been going here for over 25 years. Shocked every time at how good the fried rice is. Pork fried rice of course Best gyoza at any typical Chinese restaurant. The lo mein looks and tastes as good as it does in the advertisement pics. And why are the chicken wings actually crispy and delicious???

This was my FIRST time coming here and LAST time. Absolutely terrible customer service. Had been sitting for 15 minutes already ordered drinks with my sister and niece on a dead day. Unfortunately I was given sink water on ice. (granted I should’ve known better) As we waited, a couple came in after us and for some reason the waitress decided to take their order before us as if we weren’t already there? THEN proceeded to our table to take our order. The amount of disrespect is ridiculous. As we wait they come out with their food before us… As the couple was enjoying their meal she comes out with a cart of food for another table. So I’m like what the hell is going on? My sister asked to speak to the manager. Ben or Bin was his name was speaking to us, and trying to understand what happened. I told them I’ve been waiting for so long and you have other people being served before us after they came in? All he could do is offer us a discount… I told him do you think that’s okay? the amount of disrespect was surreal and barreling because I could pay for our meal in FULL. That implies to me you think I can’t pay for my food. I don’t need a discount of any sort. As I’m speaking to him the waitress comes up to us and drives to invade my personal space, in my face, trying to show me the receipt of the time, I had told her back up back up! You’re in my face what are you doing? You’re not gonna tell me what time they came in when clearly it was after us, YOU took their order before us and was served before us? Are you kidding me? That’s so unprofessional and disrespectful. That waitress needs serious service skills. I feel so targeted at this establishment. It’s unfortunate how this was my first time and had the absolute worst experience. Just the worst. Edit: So you can see with the reply they admitted they’re wrong but followed up with another lie about food being brought out at the same time. NEVER RECEIVED FOOD….“Video evidence” yet can’t determine how many people walked in an establishment… I sent an email out and they basically called me a liar because they don’t know what cameras to check? More mad about the discount that I refused as opposed to making things right? What business does that???? Email that was received “Regrettably, considering the circumstances, it appears beneficial for both parties if you abstain from visiting our establishment in the future. While I acknowledge your frustration stemming from the situation, it's important to note that the manager did extend a discount to you in accordance with our standard procedure, which you declined and found offensive. I must inform you that I am unable to prolong this discussion as we have not met a satisfactory resolution. Again, you are welcome to revisit our establishment at your convenience in the future, if not that is totally fine as well. Thank you again for taking the time to reach out. Have a great day.” We never discussed a resolution. Practically saying “F me” because I did not take a discount???? Imagine that.

Usually they're good, go to house lo mein with just noodles? The chicken fingers for soggy how's rice, usually their food is good? I would come back though? sometimes places you really enjoy have an off day? Soo hope next time it's back too the best in the state of Massachusetts?Take out we did.