Sonic Drive-in - Bartlett

The last three times I’ve been to this location, there was an issue. Ordered small mozzarella stick which should have 4 sticks. When I got it, it had three. Ordered a drink with my meal, didn’t get the drink. Ordered a cookie dough blast with extra cookie dough and some how they added chocolate to it and I never said. I will not be returning.

This morning I got the bacon egg and cheese toaster and I just had to give a review on it. That was the best bacon and cheese I’ve had. The eggs were scrambled and cooked to perfection ?? and the bacon was crispy. Sonic really has the best bacon ever! Thank you to the cooks this morning for making the best sandwich!

Best ice cream treats ever. The shakes are absolutely the best around. Get your favorite flavors made into creamy goodness!Food: 5/5

Bacon cheeseburger toaster.. immediately noticed that the burger had very little heat, onion ring used was so bad I had to remove it asked for large tots with the combo and clearly recieved medium tots thrown into large fry box halfway full. And now my stomach starting to hurt as I type this. I used to work at Sonic and was one of the best so I know how good the food can be. It's sad to know and to see so many people fail at the bare minimum. So many people incapable of performing such a easy job filled with easy tasks and thinking they deserve more.

The first stall we pulled in had a hand written Cash Only sign. We waited about 10 mins before I noticed other people pulling in and receiving orders right away, I pulled into another stall one over. I was able to order right away. I ordered a small shake with the chocolate m&ms. I actually read the sign as it's written on the marquee. The hostess brought a chocolate shake with m&ms and I explained I didn't order chocolate. She, then, took my cash and began to walk away. I asked her for my change, she asked, oh you want your change now. I looked at her strangely and said yes please. My order was $4.05, I gave her a $20 dollar bill and a nickel. She handed me $15 and begin to walk away, I said excuse me, I am short. She said, oh yeah I owe you .95 cent. I said no. She said I gave you $15. I said, I understand but I gave you $20.05. She said, yes and I owe you .95 cent. I again said, no, my order was $20.05 and I gave you $4.05. She was still confused and just handed me $1.00 and looked at me questionly, I said thank you. After a few more minutes a young man brought the correct order and the receipt. I looked down and noticed I was charged extra for the chocolate I didn't order. I explained I was charged extra, he stated you didn't receive your shake. I said yes, it was wrong and corrected however I was overcharged. He then left and a young woman returned with much attitude and provided the change. At this point, I do not believe attention to detail and good customer service is a hard ask. Will not return to this location!!