Estihana Brooklyn

This used to be my favorite restaurant. The food and service has plummeted. The straw that broke the camel's back is this. On a $200 order, they charged extra to use a credit card!!! What a smack in the face!!! That is not how any customer should betreated.

We ate there. Food was average. The food tasted sour but the vegetables were on the crunchy side? Then about 20 minutes before we had to leave (still eating our entrees), we ordered an Udon soup. It took over 40 minutes for them to bring out ONE soup atclosing!! We asked them over 4/5 times where it was and the waiters were actually avoiding our table! I truly don?t recommendthis restaurant because you can get better food for better price with better service literally anywhere in that area. Period.

Bottom line stay away. I go out to eat all the time and have never left a review even when i was not happy. here i feel like i must try and save you the aggravation! Do not be fooled by their ratings. They have 5 star reviews from years ago, if you lookat the past few months most are one star. #1 the place is not clean and the glasses and so on are dirty #2 the place was emptyyet there was no service. anytime i wanted anything i had to beg for someone to take my order. #3 the food that we had wascardboard. the sushi was OK but the other food tasted like it was frozen and heated up. we left it on the table. #4 they charge18% tip. which many places do but usually you get some service or they at least try! #5 they charge 3% if you pay with a creditcard! (as if the 18% was not enough to cover the CC fees) I have been to just about every kosher restaurant in NYC and havenever heard of this! When I asked the server if this was for tax reasons he said they want the cash! and because of Covid theyare allowed to do this!

Food was delicious, and service was extremely speedy, but mandatory gratuity of 18% even on a party of 2 should not be allowed anywhere. (There is also a credit card upcharge if you intend to not pay cash, which is also absurd for a restaurant)

Be Aware they will charge you a 3.5% c/c charge fee above the premium menu price. Great food and very Tasty