Louis' - Buckingham

I’ve been here a bunch of times now and I 100% recommend… The atmosphere is always enjoyable great music, nice seating areas (I recommend ‘the snug’ for couples or small groups), clean and nicely presented. The food is always stunning Everytime I get the vegan hoisin duck pizza with normal cheese which is without a doubt the best pizza I’ve had in my entire life!! There’s a great range of tasty cocktails and drinks too. Plus, I always experience really good customer service. I’ve been served by I believe his name is Tom (the young man with long hair in a ponytail) multiple times and he is always so so welcoming and friendly, genuinely a pleasure to be served by him a man great at his job! Definitely check this place out if you haven’t already!

I have always wanted to try Louis' pizza due to the large number of positive reviews and recommendations. I had ordered 3 slices of pizza as part of their takeaway deal (3 slices for £13.99) on a Friday evening 2 slices of Binn pit master and 1 slice of meat market. My wife went in to collect the pizza and it was a busy evening. Whilst my wife was waiting inside, one the team members dropped a glass near my wife so there was a lot of shattered glass on the floor. My wife was not even asked if she was ok or received any apology for the accident. When my wife was paying for the pizza, the manager wanted to charge her for the full price as he wasn't aware there was a takeaway deal which is clearly shown on their website. Again, no apology or anything. Overall the customer service was poor and my wife didn't receive a friendly welcome. Most importantly, the 3 slices of pizza was terrific! They were overcooked to the extent that the toppings were dry and crispy. The pizza base was dry and everything lacked flavour. This is because the pizzas are not freshly made and cooked, as they are placed at the back of the restaurant under some heated grills to be kept warm. In doing so the pizza is constantly being cooked. We will definitely NOT be returning to Louis' again but instead take our business to Dominos. Shame.

I really like the vibe here music was good it’s a young crowd very trendy and it’s a nice place to be. I was just a bit disappointed that my kebab was only lukewarm. Even though it was wrapped in aluminium foil, I had to send it back. I just don’t know how restaurants miss this attention to detail at times. The staff were very nice and I would give them a second chance as they have a really good late evening pizza deal.

We love Louis is nice cousy place and the pizzas are great. Their burrito is also amazingu kids love it.

Great service and food. Staff are lovely and the food was so good. Wine was great and good Choice on the Menu