Bush's Chicken - CASTROVILLE

The food and service is great. I get to go here very often and food is always nice and hot and fresh and when it’s not, they will replace your meal and make it right.

Tables were dirty, and I had to ask if we could wipe them down

Manager should invest in note pads for the staff or perhaps hearing aids. Ordered 3 items, one on the bottom of the bag was wrong, instead I got burnt up unrecognizable nuggets of some kind. Not sure what they were perhaps burnt gizzards. Hour later finally get the right order and the rest of my food is cold and soggy. All they offered me was a coke. Don’t waste your time here.

Service was good. Ladies restroom was filthy. The toilet looked as if it had never been scrubbed.. gross

2 stars strictly cause service deserves something, they were hella slow, the guy was nice. Pretty sure he took my order, cooked it, packed it and then brought it out all by himself. If that's the case, I don't mind waiting but there was several other employees so...?. Food quality has really gone down. I used to get good topped off mashed potatoes, more the family mashed only gets 2 scoops or dry crusty potatoes. Mac and cheese hardly had cheese and the cheese that was on there was lumpy. I was excited to get that diabetes inducing sweet tea and what I got in my cup was that Lipton powdered tea you get from the store. My tea in the gallon was at least tea but it tasted old. No gravy in my kids meals, that sucked. Fries were super soggy. Hard pass on ever getting bush's again. Going back to Golden Chick but not the one in Castroville either. If I'm paying more for less, at least make the quality good.