Ginza - Catania

As the title says, this was the worst experience I've had with a restaurant in my lifetime. Not so much of a critic myself but this was terrible. the staff was borderline awful, we ordered food and waited for an hour and wouldn't get it. Slowly the politeness of the staff shifted away and when my companion asked about the food the waiter got irritated. We got our food later eventually and after my companion ordered another type of food the waiter walked away mid-sentence. Do you believe that? The waiter walked away while my companion was ordering something and eventually didn't get the thing she ordered. It seemed like the staff didn't know what to do as well. They walked around the restaurant constantly and didn't seem to enjoy doing their work. The only exception was a small Asian girl who seemed like 16 years and could speak English very well, the rest of the staff was awful and especially one guy with a ponytail. The music was done in a very weirdly matter through YouTube on a TV, with advertisements blasting through the restaurant after a song was finished. I made a trip advisor account just to help you make your choice of going to this restaurant, and believe me you're going to regret it if you go. The worst restaurant in my lifetime.

I really can’t complain about the quality considering the price, plus I’m from Vancouver so I’m a bit spoiled with sushi. This was honestly quite good, some rolls didn’t have too much fish or the rice was a bit hard but the taste was still great!! Be prepared to EAT! One downside is somewhat rude service but it’s really not the end of the world. I’ve had all you can eat in Catania before so I will say there are some better options

The only thing we weren't crazy about was the seafood soup and we definitely tried a lot of items. Other then that everything was AMAZING!! Our server, Zenny, was polite, friendly and helpful. Our food arrived promptly and was so very good. The all you can eat sushi is well worth the price. Cannot say enough good things about this place. We will come back again. Thank you Ginza for the wonderful meal.

Today I was there for the first time thanks to the advice of my friend; I must say that the dishes are light and good. The only flaw is that we waited at least 1 hour before they brought us a dish booked on the first lap; we requested and we were always told now I ask and from 14:00 that we started to eat waiting for the dish disappeared arrived after 15:00; small defect that is worth a star.

Quality, environment, and staff great, very bad on service and orders