Slice Of Pie - Commerce

I ordered a deep dish three meat pizza with extra cheese at 3 PM today. I was told it would be ready in 15 to 20 minutes which is typical. So while I was driving my granddaughter called me and asked me to order food for her also which was a thin crustpepperoni pizza with extra cheese. When I order five minutes later they told me that the small pizza wouldn?t be ready for 45minutes. Saying that they had a big order of 20 pizzas. I said are you kidding me they said no. Well then they hung up on notonce but twice. I had decided that since the other pizza was going to take so long that I would cancel that order the smallpizza. When I got to the store I asked the cashier (which she looked like she was in a panic) to speak to the manager. She wentback and got the manager. I said I want to file a complaint and it was not about the small pizza. The problem was I got hung upon twice. He seem to not care one bit! He was too worried about getting out 20 pizzas instead of treating his customer withrespect by listening to their complaint fully. I am not gonna say anything about the food not being any good because I would belying. But however I told him that I would not be returning that he lost a loyal customer. Because he was too worried aboutearning a dollar instead of listening to his customer. he did offer to make it right my next visit but there will not be in nextvisit. He should?ve took care of his customer first. And try to listen to a legitimate complaint. Companies have forgotten howmuch customer service means. I chose to visit this establishment because of the great food. But customer service (the lack of)has shown me that I don?t care how good Their food is, customer service is paramount in a business. Because of their lack ofcustomer service I have chosen never to go there again. Instead of telling people to visit his establishment I will tell them tostay away! I would rather have bad food and excellent customer service skills any day!

Best pizza in town! The cheese is high quality. It bubbles up and browns in the oven and makes it a bit crispy. I 'm usually a person who likes lots of toppings, but the cheese is so good that a simple pepperoni pizza is usually what I order. The owner ispassionate about the cheese quality. I asked him why the cheese was so good, and he said, Wisconsin mozzarella, only the best!

Like to support local restaurants so we checked out Slice of Pie in 2020. It is awesome! No more chain pizza for us. Deep dish or thin crust are both excellent. Lots of cheese! Salads are very fresh. Lasagna is good too!

The best deep dish around! The owner is very engaged with all the patrons, whether it's dine-in; or drive thru! Everything was fresh, and delicious! Brooke was a sweetheart, and very nice. I will be ordering again, and again.

This Place is Amazing!!! Sam the owner is so friendly and accommodating. The food is freshly made and from scratch. The pizzas are no Joke. Service is prompt and friendly. The restaurant is clean. Very comfortable and welcoming atmosphere. We willdefinitely be back soon. We have found our pizza place. 5.6.2022 Just an update to our previous experience. Sam is doing awonderful job putting out great pizza! Angel, was so friendly and helpful. They really make you feel welcome. We got the HouseUltimate, Cheese Pizza w/ half black olive and a Chicken Parmesan Sandwich to go. Everything was Wonderful!!