Wendy's - Conroe

We waited 20 minutes in an empty dining area for 2 burgers and a chicken sandwich that wasn't even completed to order. We came outside to eat on the tailgate to find cars zooming through the drive. This is unacceptable and I'm telling everybody not to go here. You guys need to shut down. At noon, the lady said they hadn't cooked chicken. Yet.

Thank you for a job well done for 54 jr high students today! Fast, so impressed.

Great customer service and speedy food service. I originally visited on February 25th of this year and accidentally ordered lunch during breakfast hours through the Wendy’s app. Being from out of state I wasn’t aware of the regulations around this sort of thing and wasn’t able to receive my order, which I was very politely and kindly informed of and guided through the process of having everything fixed. Shortly after the manager emailed me back and got everything squared away for me to come in for a new meal to rectify things fully and was very kind and understanding through the whole process. The food was hot and fresh, and the service provided was spectacular. My entire experience, even during my blunder, was amazing.

We had a T-Mobile Tuesday coupon for buy one chicken sandwich get one free. Pretty excited my sibling headed over to Wendy's. However, the details on the coupon didn't specify breakfast or lunch and the mobile app accepted our order; upon arrival the employee regrettably informed us the order had to be cancelled. Unfortunately cancelling on the app was not successful. That being said, Natalie the manager at this location reached out and rectified the situation going up and beyond. I was pretty surprised and grateful for the awesome guest service! Ty so much Natalie we appreciate your time and hard work <3

This is one of our regular places we like to stop. Food has been good, staff is polite, and they are usually quick and accommodating.