Jack In The Box - Diboll

Placed our order in the drive through the service was fast however the food was TERRIBLE! The meat on the burgers was cold and had an awful taste, the tacos were soggy and cold as well. When we returned for a refund, that process took longer than actually placing and receiving the order.

Staff were friendly. But food was definitely sub par... The tacos have been my go to for 50 years. When I can get them. As I grew up in an area with J&B and now live in an area without.. so when I travel.. I'm like give me my tacos and sauce... They are not the same.. And I would know. Come on corporate. Why are we paying more for less ? Please explain....

3rd or 4th time since I have moved to the area that this store has been closed well before hours, would be the second time that I have ordered food and never received the food or a refund for said foods. Extremely unprofessional and wouldn't really waste your time coming here past 8pm.

I had my order made incorrectly. I tried to speak with the manager Maria. When I was trying to explain to her how I wanted my order, she made me feel like I had to hurry up and explain then when my order was given to me they shut the windows very ugly. I don’t know why it’s so hard for people just be kind to others I don’t recommend.

Beware of this location The manager is very very rude. Her name is Maria. She has no respect for customers. She left her mic on on the drive-through and started talking in Spanish with the other coworkers and talking very bad about customers thinking that we do not understand her language. The food was made terrible gave us an incorrect order and then argue with us that she gave the correct order. The lady at the window that was working there she was very nice and said to me that she was very sorry about her and that’s how she treats a lot of people. Sad that you have a manager, that’s not very kind to others. This establishment has gone down tremendously because of who they hire Jack-in-the-Box you need to better. I am not going back to this location.