Chatime - Edinburgh

I had a very disappointing experience at this restaurant, which is a first for me and has made me reconsider returning. I ordered chocolate milk tea, honeydew melon milk tea, and taro milk tea, but unfortunately, they did not meet our expectations. The chocolate didn't taste like milk tea, the taro tasted like cocoa, and the honeydew melon milk tea was lacking the honeydew melon flavor and tasted like plain cold tea. I went back to the shop shortly after picking up our order and was met by two unfriendly female staff members. I explained that the drinks didn't taste right, but they insisted that they only use one recipe for all milk teas. I felt that the situation could have been handled more efficiently, as I was simply looking for them to own up to their mistake and replace the drinks. Overall, I was very disappointed in the way I was treated by the staff, as I usually have a high tolerance for these types of situations.

If you are in Edinburgh and enjoy bubble tea, then this place is a must-visit! My daughter and I decided to check it out after she heard about it, and I must say, I was pleasantly surprised. Despite her hype, it definitely lived up to our expectations.

I have three daughters who buy boba tea from Chatime all the time. (They pass it on the way home from school. We visited today, and the bespectacled girl on the till had a terrible attitude—brusque and unwelcoming. She really shouldn't be customer-facing.

No boba tea places around where i live, so when i came up to edinburgh i just had to get boba. probably one of the best places ive been for boba and will probably go back when i next go to edinburgh.

Lately, I’ve been on a bubble tea mission. There’s very few bubble tea places around where we live, and my daughter highly recommended Chatime. So we took the train to Edinburgh just to visit Chatime. Well, they were slightly frosty on greeting us, and didn’t have any popping bobba flavours except lychee, and also didn’t have the ingredients to make the drinks we originally ordered. We hastily ordered and waited outside for the order. Was quite disappointed to be honest. So disappointed in fact, that we walked over to another bubble tea place that we love, and got the drinks we wanted.