Panera Bread - Florence

This restaurant exceeded my expectations by a long stretch. The bread was incredibly fresh and soft. The kitchen sink cookies were delightful. The sandwiches were freshly made and served hot. Be sure to download their app for a sweet reward. I definitely plan to return!

I placed an order through the app for pick-up while we were traveling during the holiday. The app functioned flawlessly, just as it always does. An employee even greeted us upon arrival to let us know they had just received our order and were busy preparing it. I was very pleased with the service; it was excellent customer service. Well done!

The food is quite good, and the drink selection is nice as well. It could be a bit cleaner, but overall, it’s a great place to bring your children, and the staff is friendly.

We were really surprised and wondering if they want to see customers in or not... We came to dinner at 7.. we could not see anyone who welcomes us or serve us. We called someone and wait for a few minutes before a lady came and asked our order. The food and the price could not help. Really disappointed by our first coming...

I normally don't have issues with Panera however today I had some issues with my order, my sandwich specifically. I decided to try the grill cheese sandwich with my cheddar broccoli soup (pick 2) today. I did curbside pick up with this order and the order was ready when I arrived to the store. My cheddar broccoli soup was delicious as usual however my grill cheese sandwich was terrible!! It wasn't even toasted. Could not eat past 1 bite. Very disappointed