Turtle Bay - Guildford

Tunji was a brilliant server, worked very quickly and helped us beat our bottomless brunch record! Impeccable service and will be back very soon!

Terrible service. None of the staff smiled or made any effort to even pretend to care, and it made sense after meeting the manager. The manager (I guess is male, but with long brown hair, a dress, lots of make up) was constantly rolling his eyes, pulling faces (as if asking to pay your bill is too much trouble), and was rude at every opportunity. That explains why the rest of the staff there have no care about customer service. This company should fire him and get a good leader for their staff. This guy will do nothing except lose you more business rapidly. Food was also bad.

We really enjoy our local Turtle Bay and this visit had all the atmosphere we enjoy. We had to ask for the set menu that was advertised for £24.95 and it had what I wanted. A cocktail, chicken wings (very small) were very tasty and curried goat. Saltfish fritters and the BBQ ribs fell off the bone. My only negative was the ladies toilets. Three were blocked and dirty and two had no working lock. The music and vibe plus a few things on the menu made the visit worth it.

Big Party Celebration at Turtle Bay. The most amazing service by a truly brilliant waitress. All the party were well cared for with regular drinks and great service. One of our party was diabetic and the.waitress made sure his food game first, what superb care and service. Thank you to the team at Turtle Bay Guildford for a lovely time .

Funny for all the wrong reasons. the pre booked table had been given to another party so we waited for an hour, once we were seated, the service was unbelievably slow, a table full of thirsty and hungry blokes resorted to getting our own drinks and having a take away delivered to our table.