Panera Bread - Hampton

Panera never disappoints! However, today, it seemed less tasty than in the past. The new Hampton location is much easier to access than the previous space located near Chic fil a. The new location is directly across the street from the previous. It is new and shiny. There's a signature Panera fireplace to try to make it feel cozy. There's plenty of seating for groups and couples or individuals. I do miss the charm the previous location had, but not so much that it changed my opinion of the food. Today, I had creamy tomato soup, which is served with croutons atop and a baguette served on the side. The soup is good, not spectacular or different than any other basic cremy tomato soup. The bowl was about half full. Tbh, it was plenty of soup. The soup was one of my Pick 2 menu items for $6.99. The second was 1/2 of a tune salad sandwich. It was ok but the bread was disappointing. It was flavorless. I was honestly hoping to be wowed by at least one of the bread I had, but today wasn't the day. I left wanting more. The sandwich and fixings were fresh but somehow didn't have a ton of flavor. And the tuna salad wasn't anything special. It wasn't bad. I just won't order it again. The location is easier to access than previously, but in the future, I will probably stick to my personal favorite broccoli and cheese soup.Vegetarian options: All of the vegetarian options are delicious!

Drive thru service is trash spent over 20 minutes for a bagel after doing rapid pickup please avoid

Order 2 for 2 (didn't tell us the sandwich we ordered did not qualify under 2 for 2). Meal should have been around 29.00 and we were charged 44.00. We questioned the charged at the register, the explanation wasn't given until I went back to the counter. No adjustments were offered and we hadn't gotten our food yet. They need to make the pecan twist the way it was originally.

Placed an online order that never came. Called customer service said order was complete. Then said it takes 30 days for a refund or I can have a gift card. Panera lost my business and I’m filing a fraud

Slow for no reason, and no one cares.Out of coffee... we'll get around to it... never.Out of sugar? Creamer... we'll get around to it... never.Poor customer service and horrible sugar cookies!!!