Auntie Anne's Pretzels - Hayward

Very unsatisfied staff needs training to be polite and engaging towards the costumers needs. Most of them look very hateful. Needs training on customer service and engagement. Learn from target.

Crew that works here Tuesday June 28th 2 are terrible. Literally no one in line and the guy working the register helps the guy behind me even though I was the only one standing there alone for a minute. The other girl working there too didn't help out shesaw me multiple times and just went on pretending she's busy. Spend your money on better food like the boba place next door.

I love the product, but the customer service I was given was not good when I went.

Best of the best from auntie anne's. but i prefer auntie anne's in US rather in asia. they have great taste and deal

Super yummy pretzels with a small selection of flavors but just big enough that it keeps the business simple but sure to have a flavor you can call your own. The business is super straight forward and the pretzels taste amazing. Definitely a differencebetween a fresh pretzel and one that sits under a heat lamp so when forced to wait a few minutes because my flavor is not readyto go... this is a plus and not a problem. I recommend the butter almond... or is that sugar almond? Whatever. Try the flavorwith the word Almond in it. You won't regret it. Oh, and make it the nuggets. More surface area means more flavor in everybite, and go pretzel when you want more soft insides.