Himitsu - Higueey

My husband and I came without our kids for my 50th birthday! In 25 yrs of marriage, this is only our 3rd all inclusive resort that we've visited as we prefer to go to locations that we can explore on our own. However, we needed a few days of rest relaxation and we couldn't have picked a better place. Ok, here are our thoughts on Jewel Punta Cana Resort Spa (formerly Dreams): Pros: -food at buffet, restaurants and room service was excellent (never had a bad meal, bad snack or bad drink) -service was exceptional (friendly, helpful, hardworking and accommodating staff; when they said hello to you, they put their hand on their heart and their greetings always felt genuine) -pool was amazing (huge so it never felt crowded; we had the deluxe swim out room which I highly recommend getting; bring your own float to relax in the pool) -nice fitness/sports area -overall the resort was well kept and beautiful Cons: -no outdoor hot tub -beach (a lot of seaweed in the ocean and on the shore but they had people raking it daily; can't control Mother Nature) -room decor needs updating but inline with what you'd expect from an oceanside hotel; housekeeping was always prompt and the room was kept as clean as possible -spa services gift shop were pricey but that's expected -waitstaff does not come directly to the front of the swim up rooms for drink orders but we flagged someone down and they brought us drinks Overall, it's a great resort! Enjoy!

This resort has the WORST service and room accommodations ever! Never have I ever felt so pushed to the side just because I'm not a preferred member. They told me that if I want to be a preferred member I would have to pay an additional $700. While the exterior of the resort is beautiful, the interior for a deluxe bedroom is DEPLORABLE! If I wasn't here to support a friend I would leave!! The AC is not working, they told us they would come and fix it, they have come three times, looked at the unit and left. After my husband took a shower, the water won't drain....disgusting! I have called now and have been waiting for over an hour to attend to this issue. I would never recommend this place to anyone unless they pay for a preferred room.

Management was not accommodating would not adjust reservation lobby very hot all steps no real elevators language bearer really tuff my first time here very old

Easy long weekend get away that the staff made outstanding! Great entertainment and amazing beach and landscaping. Rooms are dated but who spends time in their room while in the DR? Not us...upgrade to the preferred club drink package. Well worth it!

As a Dominican born, never have i been to a resort that's all inclusive and limit us to what we can drink and eat. This resort is the worse resort i have been in my 24 years of living and i have been to amazing resorts in not only Punta Cana but all over the Dominican Republic. Yes it is all inclusive but they were limiting us on the drinks. We wanted shots and they were giving us problems in how many shots we wanted to take specially by the bar at the lobby and we weren't event close to being drunk because the drinks are so watered down! The resort has barely any entertainment or activities during the night and specially during the day. I love when resorts have pool activities and during the 4 days i was there i only saw they hosted 1 activity by the pool. The thing that saved us was that it was a big group of us since we were there for a wedding so we had fun with each other. If it was a smaller group we would have died of boredom. The rooms and bathroom were super outdated and if you are not a preferred member you are stuck eating at the buffet for lunch and can only try the different restaurants for dinner in which they don't even take reservations. So yes this resort is overpriced for what you get.