Harold's Chicken Of Homewood

I ordered catfish and shrimp off grub hub and 11:48 and the driver waited so long they left the food there. I ordered again At 1 for a catfish steak and wings I have gotten my old order that’s been sitting for 2 hours

I order online 4wing dinner when I got home my whole order was messed up I can’t eat lemon pepper my wings was only supposed to be mild sauce only my wings have lemon and I don’t get no fry’s with my dinner. I call up there and the girl who answered the told me the man in the front who gave me my food supposed to tell me it no fry. I was told to come back in a hour for just fry’s I live 25 minutes away so I ask can I have my money back I told the girl I will bring back the wings.she told me no refund that she can just gave me fry’s I am allergic to lemon when I ask to speak with a manager she told me that it was no manager there today and then she hang up on me. Who ever cook the chicken don’t clean it good it still have feathers on the chicken you can see it in the picture ??

I ordered food online, picked it up, and when I got home, I discovered that none of my three orders included cole slaw, despite requesting it, and all of them came with fries even though I asked for no fries. I called the restaurant, and the young woman on the phone informed me that they were out of cole slaw and that they don't offer substitutes. They should have updated their website to inform customers of the cole slaw shortage. If I had ordered a half-pint or pint of cole slaw, I wonder if I would have received a refund? My family and I have been loyal customers for years, but after this experience, I won't be returning.

I ordered online, and when I arrived, the food was ready. The restaurant was also very clean.

Harold’s Chicken in Homewood Il has been very consistent with the Chicken. But today 5/14/2024 they lost that title. I ordered a 6 piece wing . Half old and Half fresh 3 big wings and 3 old little wings. I like the location. Maybe they have new crew . They don’t represent this area well. Don’t out slick a good customer.