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Feedback gevenI stopped by since I don?t see these fast food joints very often and was curious. I grabbed their special of a Big Jack and fries for $4.99. There were two small beef patty?s on a brioche bun. Unlike other places they actually seasoned their meat which I liked. They used a few veggies. I would say they are a step above a McDonalds but a step below Burger King. The Whopper may not have well seasoned meat but it defeats the Big Jack with its size which include a larger portion of veggies. The fries were standard crinkle cut and were unimpressive. Still this is not a bad spot and I look forward to trying some of their other options on future road trips to Memphis.
The quality of the food is outstanding! My wife tried the fries for the first time, and she loved them! The staff is both friendly and welcoming. They have great special offers. The nuggets are even better than those from Chick-fil-A. Jack’s burgers are juicy and delicious. The milkshakes are a big hit with all the customers. It would be great to see more diabetic-friendly drink options in the future!
The chicken was excellent, and the shake was delicious. I ordered dark meat, but they accidentally gave me white meat; however, they switched it without any hassle. The shake was really thick and hard to drink through a straw, but it was very flavorful.
While we were dining, I noticed a district manager sitting behind us who seemed concerned about the situation and mentioned he would address it with the staff. He was definitely the only friendly and welcoming person we encountered. Overall, we won't be returning to this restaurant.
The first disappointment I had at this point....good thing I did not starve
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