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Feedback gevenHeel schoon en stil. Goede locatie, de binnenstad is over vijf minuten. De gemeenschappelijke gebieden zijn heel gezellig.
Dit was ooit een geweldige plek. Ik had hier veel goede herinneringen. Toch is er iets gebeurd. Het personeel was behulpzamer, dat zijn ze niet meer. Door een online fout lieten ze ons op straat, ondanks dat ze een gratis kamer hadden en we hadden geld.
Amazing location- central but peaceful. Great communal areas and lots of social stuff and activities. But very basic room with a window that looked inwards to an atrium so not much light. Harsh ceiling light and felt a lot like a cell. Just one thin pillow per person and one small shower towel, no hand/hair towels provided. Double room daily rate of over €220 but didn't get any housekeeping in 3 days despite requesting it. Complaint was ignored so I don't even know if this was normal but certainly not what I would have expected. Had to get my own towels and shower gel from reception and old wet towels not removed from the room. No spare bath mat yet the shower didn't drain so everywhere was soaking. When my loo roll ran out and I asked for it to be replaced they left a huge roll on my bed, but the big wall mounted dispenser was locked so I couldn't replace it myself. By the end of my stay the room was really not nice at all and as a clean person I found myself cleaning up and wiping around, which isn't really right in a hotel! My complaint to head office has been ignored.
I’ve stayed 2 times and they are good. Rooms are clean, access to the rooms is key less and I like that. There is a big space lobby to sit and relax along with a big cafe place. I forgot my drone batteries in the room and I left the country, however got them back after a week from staff. The girl in photo Valeria is cool, she is one of the staff.
Despite the 14-bed room, you don't feel it, because it's so organized, the property, and above all the staff, the room attendants, and their governor, so professional, so serious,.. everything was fine, I spent only 2 days for my first experience, and I'll come back, and soon ; . The only remark is the absence of bathroom hygiene products, such as shampoo, shower gel, hair dryer... Thank you all for the quality of service you offer your customers,