Kelseys Original Roadhouse Kanata

Erica was as helpful as ever! Spinach dip is 10/10, 100% recommended if you’re in the area! Clean place, quick service and friendly staff!

We had Olivia as our server and she was so great! Really helpful and super sweet. I will totally be coming again.

The front of house staff stared at us like we'd landed from Mars once we'd arrived. We were seated at a dirty table and there were an abundance of servers, but none provided service. Customers who arrived later than us were served before us, so we just left.

I've been going there for several months now, almost every Friday for lunch. I order the goat cheese and beet salad almost every time. This time (Friday, July 14), the chicken was SUPER rubbery and un edible. I'm not one to complain but I felt like I should voice my concern. My server and the bar gentleman were both SO concerned and genuinely sympathetic to my situation. I am very impressed with the service and level of commitment. I was honestly expecting low to no concern but they were both very empathetic and they returned with a new plate. I think the quality of the chicken in general has come down as I still didn't enjoy the taste/texture. But at least they tried, and that is what I appreciated. Good job you guys, I felt listened to and appreciated. And may I add, my meal was on the house and one of my drinks as well. Thank you SO much ?

It was my first visit with family and it wasn’t a pleasant experience at all. We order adult and kids food and all of it was below average in taste and quality1/2 pan chicken nachos it arrived cold and without cheese at first, when complained, we got another pan not much different from the first one.. lots of lettuce, which I generally don’t see on nachos — 4/1010 sriracha lime wings 3/10 the most tasteless wings I’ve ever tasted, very dry and no taste at all. If it wasn’t upto the sriracha seasoning on it (very minimum), it would be difficult to eat itChicken red sauce Pasta for kids 5/10 not upto the mark for taste and arrived almost coldCheese pizza and fries for kids 2/10 hardly any cheese on the pizza, mostly fry bread with some marinara sauce on it. I’d love to eat a Costco cheese slice rather than this. Fries were not crispy and no salt on themService 3/10 only one lady service more than 6 tables and more than 40 mins for our order to arrive and that too, cold.Overall, not happy with my first experience and probably would not return again. Been to some other competitive places nearby and they’re much better for the money you spend..