Mcdonald's - Kearney

Arrived at the drive through and the lady taking our order said 1 thing and it was go ahead. While ordering she didn 't spoke a single word and we questioned if she was even listening still. Finished ordering and she must 've made some last minute adjustments because it looked right at the screen but the receipt was different.

Thanks to McDonald's, this location is very clean, offers fast service, and provides excellent customer service.

I ordered a Big Mac combo, and that’s exactly what I received. I even called the manager to express my thoughts about the service. However, I was disappointed to find out they were out of salad when I went back. The place had its ups and downs, but I want to take a moment to appreciate Kristian. If I've got her name right, she truly deserves recognition. She's an outstanding employee with a wonderful personality and a kind demeanor. She made sure I was satisfied with my experience. I strongly encourage the owner to consider promoting her to manager right away. Kristian, I promised I would give you a glowing review, so here it is: you deserve 50 stars! You saved this place from receiving a negative review. Keep being your amazing self and never change that cheerful spirit!

This situation was best in order, which was missing from the customer service. the cheeseburgers had a strange taste for them as well as the fries. the fries greased as if they were fried in old ranciful oil. if I have to visit kearney, no more would stop here.

Absolutely had no intention to get our order quickly, stood to chat it up and with their phones when we were clear there for a good 15 minutes, maybe 13, it was at 8:30 when we were there and the staff were not nice but more or so schnobby with us, please teach their employees about the right customer service. only what they have right was our command.