Subway - Kent

This particular location refuses to honor Subway coupons or discounts in app. Go else where.

Ordered through the app for the Buy one get one 50% off deal. When I went In, I realised I was still charged full price. I informed the only lady in there, that made my food, and all she said was idk sorry when I asked if there was anyone I could ask about the issue she again just sated idk sorry if you don 't know much about how to help a customer or information about how to correct certain charges you make, you probably shouldn 't be working there. Very poor service, lady seems miserable working there and not very welcoming.

Super annoyed, subway sends out coupons and none of these “private subways” honor it. What’s the point of the coupon if I can’t use it.

The lady was rude. She wouldn't honor the coupons we had.

After working at Subway for over 7 years in multiple different franchises, I have never once declined somebody for a company coupon. This place is straight up refuse service and I highly recommend training your staff. Refusing somebody service because of a coupon that is accepted by all subway franchises is unprofessional. This location does not run the way it should.