Papa John's Pizza - Kinston

I order from several papa johns in the country and this one is the worse . Never bring my extras Luke warm product sometimes not always cooked . Called manager refuse to bring me my

Went in this location today @5:20pm 10/13/23 and the food was good and the employees up front where nice but then the manager came out from the back and just started scolding the entire crew saying that they need to stop requesting days off and to refer to some app. Also told everyone that their hours where going to be cut and then started having an open back and forth with employees while they worked in front of customers about it. It was very unprofessional and uncomfortable. This site is really slipping. Also while I was there another customer pointed out that employees where making the pizza while being on their phone and not washing their hands. All around not a good experience. At least the pizza tasted fine. Unfortunately this is the only location near me.

Me and my boyfriend have been eating here maybe once or twice a week and we completely stopped because of the service and how slow it has become. we placed an order a month ago and we waited a hour and they hadnt even started on it. probably the worst service I've ever had and probably my last time going there.

Ordered an easy cheese pizza Sept 30 and the delivery was taking over an hour so I called and cancelled. They still charged me! Was told the manager would cancel and refund, but still charged.

The new location is kind of ridiculous. I placed my order at 11:35am today (Friday Sept 22). It has been over an hour now and it JUST finished, and it wasn’t even correct. We paid extra for stuffed crust, but the pizza we were given was regular crust. We didn’t even bother asking for a new pizza because it would have taken another hour. The staff is rude and slow, and the main gentleman working seemed more concerned with his cell phone not working than with the line of customers waiting to be checked out. This will be our last time visiting this location.