Kfc - Laurinburg

Just left here on Laurinburg road Raeford. I want the $4.99 meal. The marquee said it came with a leg, thigh, mashed potatoes, and biscuit. They said they were out and that I would have to take a wing and breast for the same price. Left to go home. Discovered that the wing and breast was DRYYYY, like the Sahara Desert!!! On top of that, any sauce you wanted was now 29 cents. First of all, with the amount of money KFC asks for, you'd think the sauce would be free ESPECIALLY when all you want is ONE SAUCE. One sauce SHOULD be free. If you want more, then pay for it. Another problem, that chicken tasted like they hadn't changed the oil. Boycotting this place.

They need to fire whoever the supervisor on this shift tonight date 4/9/24 at 8pm. He has nothing but kids in there running around lost with no supervision. He’s hanging in back then someone ask for a manager he comes around the front looking high while it’s four people standing in lobby waiting for food

The food was almost cold and the French fries were missing! In other occasion, they close at 10 pm and was 9:35 and they are saying ithey don’t have more food and they are done with the cleaning thing

In recent Years KFC in Laurinburg, North Carolina was a good place to eat a great place to take your family and get a good KFC fried chicken meal, but in the last year. The customer service has been on the steady decline and recently The past couple of months have been just horrible. They've redone the inside of the building and it looks fantastic, but the customer service is at a all time low. The employees clearly do not care. I ordered food at 8:00pm to only be told. They have no Mac and cheese. They're out of this. They're out of this. They are very limited on everything they always are missing Something in your bag and always missing something when it comes to side's, they're always having bad Customer service is just a horrible experience. When you go there, we waited an hour for an online order that had been placed at 8 o'clock and wasn't made until after 9. If my daughter and wife did not write like this place, I would never go back there. Bojangles has recently reopened in our town along with a new popeye's, That is being built and soon I will no longer have to depend on KFC for my fried chicken needs. And I will thankfully not have to visit the establishment any longer. Please do something because soon no one will go there because we do not want to spend money to not have good service and be treated like garbage. Praying for improvement, my lil girl loves KFC, but I can't spend and hour and that is not the first hour wait there for something that is should never take more that 25 to 30 minutes, and that's giving tune for me to let the chicken cook completely, so there isn't a good reason for an hour wait once and definitely not twice. Between the employees being rude and the insane wait time. I got 2, 3 piece dinners and waited an hour with no line in the building, just ridiculous, if I ordered 2, 50 piece meals, I'd be fair and not complain, I expect that to take an hour. But 2, 3 piece dinners is just not worth an hour of my day, the service is terrible, the never having sides when you have 2 to 3 hours of business left to go, this had happened 3 to 4 times in a 2 month period, I can't stress enough how rude and just completely rude the people are that work there, it's quite possibly the worst customer service experience we have in town. It's 1 star, the food is mid at best, the location is up to date, that's the only positive I can find to mention, other than that it's 1 ? I'd give it half a star if I had an emoji for on my keyboard.

No pot pies ready, no utensils for mashed potatoes and no paper for receipt. Then to top it all off the wings sucked. I watched 2 cars pull away from drive through without even ordering. Every time I go to this KFC something is wrong.