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Feedback gevenGot a iced coffee the other day and tried to get a bagel with cream cheese why the heck is a bagel with cream cheese 4.79 meanwhile on their menu it’ll say 2.79 that is ridiculous for a bagel with spread being almost 5 like I’m just gonna go home and make my own at that
Service is always slow and it seems like employees aren't being managed properly. I have never seen anyone take so long to make a cold brew coffee. Employees should definitely be retrained in order to improve productivity and order accuracy. Otherwise, food is good for the most part, they just lack a sense of urgency.
Poor service, kind of dirty, very loud environment, and gave me a cold UNtoasted bagel smeared with lukewarm butter. Not the toasted bagel I 'd asked for. Worst Einstein bagel experience. Wish I had read the other reviews before coming here because it looks to be an ongoing problem, but I doubt they 'll try to improve because they have a captive audience. This was at the Business Admin II building location.
High prices, bad food and now you have added rude service.....congratulations, that is the holy trinity of fail!
The food is really good, and the service is quick. The workers have always been polite and nice even if the order wasn't made correctly. They would correct their mistake quickly and would remain polite without hesitation. Very consistent quality in service and food.