Pollo Tropical - Marelly's

An incredible place to enjoy a good lunch or dinner. The super special attention from the moment you enter the restaurant. The girl who helped me was super friendly and polite. By the way, I asked her name: Jacinta, Latin woman, role model in service. As for the food, it is super divine and fresh. 100% recommended

Great place for some good food, I love plantains with rice/beans and chicken. I went in there and staff was pleasant and helpful, still fuego ? ? ?

Excellent food! Everything was as ordered and prepared quickly. Employees were working hard and were very busy. They looked understaffed, but based on other reviews it looks like they are always understaffed on purpose to cut down costs or they just can't keep workers. Either way, don't expect Chick Fila level of service, but they were nice enough and we'll be returning for our favorite family meal deal every time we're in town. For the sake of the workers, I hope they get more help.

My only complaint is that they were out of my favorite sauce, Garlic Silantro. How do you run out of that!

I ordered a Cuban sandwich and waited almost 20 minutes, it turns out that at the changing of the guard for some reason the monitors cleared the exit shift and my order was not ready for preparation, the incoming group greeted each other and were talking, I stopped to ask about myself order and proceeded to prepare it, recommendations.1.-customers should not notice the changing of the staff guard, the restaurant should be operational normally while service hours are in progress.2.-I recommend placing aluminum foil in the bread toaster, so that no residue from the sandwich adheres to the bread.3.-Another detail, the cashier did not speak Spanish and a customer who had no idea about the menu, asked me for a suggestion... I recommended the Trio dish but the presentation of the dish was different from the advertising, they served the product in a regular plate. The customer 's face was not satisfied.Can improve!