Sbarro - Marelly's

Came to MCO with my family of 6 tried to order a fresh custom pizza 1st I was told they didn’t have boxes for a whole pizza, then when I told the girl what I would like she looked around and told me I can just pick from what they already prepared, I told her every one doesn’t eat the toppings that they choose and that we also wanted it fresh she told me that they couldn’t make me my own pie, as them man behind her stretched out dough and add sauce and toppings 1st pizza place who LITERALLY denied me a pizza. I am absolutely flabbergasted.

This particular store needs a LOT of improvement: Customer service training, some signs directing where to order, where to pick up, where to pay.If it wasn 't for the fact my kid wanted pizza I would have walked away after ordering.This is the worst place to have bad customer service with no proper direction.Being in an airport is already stressful enough without this kind of service.Got completely ignored after finding the place to order and after finally making an order there is no clear next point to move to. Someone says next by a register and after paying I had to figure out where to wait for my pizza to be ready.THIS IS NOT THE PLACE FOR THAT KIND OF CONFUSION.Be glad it 's not up to me because I 'd remove the whole staff and start over.

Terrible staff that makes up their own story. Inattentive and unable to comprehend simple tasks. With somehow worse food.

Came to MCO with my family of 6 tried to order a fresh custom pizza 1st I was told they didn’t have boxes for a whole pizza, then when I told the girl what I would like she looked around and told me I can just pick from what they already prepared, I told her every one doesn’t eat the toppings that they choose and that we also wanted it fresh she told me that they couldn’t make me my own pie, as them man behind her stretched out dough and add sauce and toppings 1st pizza place who LITERALLY denied me a pizza. I am absolutely flabbergasted.

Recently grabbed some pizza at the airport at Sbarro. Pretty good selection, pizza was good, no real complaints. A stuffed slice and a one topping slice was $11. They put it in the oven for maybe a total of 30 seconds or a minute, So it was cold by the time I got to it, but that’s what microwaves are for.