Thornham Coach House - Mid Suffolk

The owner of this place does not have a clue about running a business which includes giving polite, courteous customer service because she has none of these skills! Off hand, flippant and down right rude are skills she is good at. The staff they employ are inexperienced, ignorant and lacking any customer skills also. Asked if they could serve a flat white coffee they responded, “never heard of it” and when we asked what beer they had the waitress said one in a bottle with a red label and one with a blue label. Unbelievable! Overpriced and the food is very mediocre, we cook better and tastier at home. Never go again and would never recommend. Tip for owner, go on a management course to help your inexperienced staff and while there learn some customer service skills.

My husband and myself visited on a Sunday morning, we were warmly greeted and made to feel at home. We were given the choice of seating and did not wait long for our orders to be taken or to arrive. My husband had a sausage roll, I had a cheese scone and we both shared a cup of tea. The food was lovely as was the Coach House. The staff were very friendly and We would visit again if we were in the area.

Character is the theme here rather than size. A perfect setting for a small function. Family run and adaptable to your needs. We have been both for lunch when wanting a walk on the estate and also on special evenings such as the popular murder mysteries. The normal lunch menu is not large but there should be something you will like and the focus is on quality. There is a fair range of both alcoholic and non alcoholic drinks, somw of which we had not seen before such as the local Aspall's cider with a shot of cassis or blackcurrant juice. A good local choice with pleasant and efficient staff. Try it you'll be glad you did.

Fabulous lunch on sunday with my family , really lovely venue, the food was just the very best, attentive service, great staff, highly recommended, they also have special evenings, we will be going again as soon as we can.

Went here for a function a few months ago. Recommend this venue as their attention to small details was first class