Ocean Basket Hartenbos - Mossel Bay

We've been coming to Hartenbos OB for years at the time of the Buff. Service and food has always been great. Yesterday was a big disappointment tp our party 5. Kingklip was mushy and unappetizing. Seemed like it had been frozen for a very long time. 135g sole was mainly bone...a tiny sliver of fish. Waitress was good and apologized. Fish and chips was good.Overall offering was not impressive.

Very disappointing. Loadshedding was on during our visit and we were told they cannot serve chips or grilled food. All fine loadshedding ends at 20h00, we then order a seafood platter with chips but they are not prepared to switch on the fryers to make the chips as they close at 21h00. Mr Owner, we all have businesses and suffer because of Eskom, but make a plan man, its not as if you are selling cheap food from a street corner.

The Lady at the counter/door was not very accommodating, very abrupt.. however the service of my waiters we outstanding.

Great view, great food, and the most wonderful waitress! Thank you Rogerlene! Fantastic!

Worst experience with service from the manager of this store. We are frequently visiting all the OB branches but this one the manager lady makes a toilet smell and look good. The manager is rude and addement not to supply us with food. Rudeness is her lifestyle. The waiters are friendly. I pitty them. Thank goodness for the head office that immediately sorted out the problem.