Starbucks - Mount Pocono

Waited 30 minutes for our coffee. They put the egg bites on the counter for 20 minutes until coffee finally came out. They focused on drive thru mostly. Horrible. Never waited that long. 15 minutes tops.

Service is great! My Barista Chanel offered to steam my half and half before adding it to my coffee, was wonderful, like getting a latte in Europe, that's a Starbucks first (in 17 years! Would have given five stars, but no comfy chairs in this store ????, but otherwise great.

One evening, I tried to order a matcha latte. The staff member with pixie-cut, faded pink hair told me they were unsure when they would have it back in stock. I decided to give it another try the next morning around 10:30 AM, and they had both matcha lattes and oat milk, as well as mocha cookie crumbles. This inconsistency makes me think they selectively choose what to make at different times. For a Starbucks, I believe drinks should be available at all times, even if pastries might run out. The drive-through service is slow, and so is the service inside, but the staff is friendly, even if they seem to come and go often. As a local, I visit regularly, and I can confidently say that your best chance for a correctly made drink is in the morning or before 3 PM. Trust me on that!

This restaurant is absolutely amazing! Everything shines! The staff is incredibly friendly and enthusiastic, offering top-notch service. I have definitely discovered my new morning routine!

Fantastic Starbucks! The service was prompt, the place was spotless, and the staff were very friendly!