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Feedback gevenWe had reservations and were seated on time but no service. No water, bread or drink offer made. I would say about 15 minutes if not longer before I got up for the first time then had to get up several times throughout the meal to get a server over. They did comp some items and sent over desserts but we would have rather had the service and had out meal in a reasonable time frame. We really like Oenotris food and everyone is very nice so we will give it another go in hopes this will not happen again. Sometime mishaps happen I get it and Oenotri responded properly but our evening was not set for the delay.
Really bad service experience. Completely understaffed
We had one night in Napa and had high hopes for Oenotri and they missed the mark by a mile. We had a reservation and still waited 15 min to be seated. It was so loud that we had to shout at one another to be heard due to the oversized tables. We had to wait 45 min for our food, and it was just pasta. The waiter checked on us only once. The pasta was not “fresh” It was for sure dried pasta. We are both chefs and know the difference. We ordered the linguini with clam sauce and the pork Ragu. The clam sauce lacked seasoning and the ragu was too salty and dry. So many other ingesting options in Napa- keep looking.
Inattentive and rushed service. Trendy noisy place. Some of the food was good but overall not a good value. Braised short rib pasta had 4 small nuggets of meat. Sorry that won’t do.
Too noisy to have a conversation. Staff was casual and pleasant though. Standard highend Italian food. Popular