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Feedback gevenWe were here with our Hockey Team at the Cougar Cup Tournament.
Well this place, although been open for a few years-could be a huge gold mine but isn't.
I don't get it, this place has so much potential. They get hundreds of people coming through daily, yet can't be bothered to figure out how to either serve them well or provide them with quality food. This place is a gold mine that is wasting away!I've been here twice today, the first time it took over 25 minutes to get a drink...and it wasn't busy. The second time the waiters walked by our table multiple times and it took over 15 min to recognize we were here, and it was less than 10% full.This place is a disgrace, the senators should be ashamed to have this associated with their name. Drink beer in the parking lot instead and bring your own snacks, don't count on this place ever!
Pub located on the 2nd floor of the sensplex in kanata. We went between two games with our atom hockey team at a tournament in this complex. it's pub food (nachos, burger, pizza, pasta). good service, TV to watch sports and view of 2 of the 4 ice creams of the complex.
We were there with a hockey team, we had advance reservations. Service was extremely slow considering the restaurant was not busy at all. We were treated like we were a huge inconvenience to the servers. We were read the riot act on how we were not to change places as that would confuse the order, not in a friendly tone. The drink I ordered took 30 minutes (vodka/cran). The food came in about 1 hour and the quality was awful, frozen cold fries. The hamburger was thin dried...meat? not sure! That is all we had a fry, a $5 cocktail and a kids hamburger eal, all for a total of $30! There was a $3.50 charge for a kids drink which I questioned as the drink is supposed to come with the kids meal. The waitress told me it was ordered before my daughter ordered the kid's meal so she can not take it off the bill. I did not make a fuss as we were with a group, so it came out of her tip. DO NOT GO THERE WITH YOUR TEAM! VERY DISAPPOINTING!
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