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Feedback gevenIt is just a hat, idiots! Wearing my nice trapper’s hat I entered this store to order my cappuccino. What a horrible experience I was for. As I speaking to the barista, out of the blue an employee interjected herself to, with glee, told me I could not get a large cup of water with my order. First time ever I hear that at Starbucks. Then I could not get my coffee. Somehow, magically no one knew about my coffee. INCREDIBLY, even after presented with my receipt they (almost every employee) could not help me and, at one point, even asked me if I wanted milk on my cappuccino. I could hardly believe that a barista would ever asked me such a dumb question. This was by far my worst experience ever at Starbucks and I hope those incompetent employees feel very pleased for their stupidity, lack of professionalism, discrimination, disrespect, etc. Guess it was all my hat’s fault
Service: Dine in Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5
Fast and easy friendly service not too congested. Wait time was 3min. Very efficient crew. Parking: No drive thru and limited parking, assigned parking spots between businesses Wheelchair accessibility: Parking and wheelchair access right at front door. No steps or stairs Service: Take out Meal type: Lunch
I have never been treated so bad at a Starbucks before! The manager and one other employee absolutely rude! Don't come to this store, because if they mess up they treat you bad! Food: 2 Service: 1 Atmosphere: 2
Nice store in Palo Alto Only California Mug Service: Take out Meal type: Breakfast