The Prime Stk-out - Pleasantville

To celebrate our wedding anniversary for 7:00 on Saturday night, a reservation has been made. We came and they asked if we had a reservation, so I told them I made it through an open table and they said they didn't use an open table. Not important because the place was empty, so we chose a table outside, ordered and got our drinks and then never saw anyone again for another 30 minutes. When our waiter came back, he said that a kitchen staff had just arrived so that it would take a while before we could eat. So all the time we sat there, there was no one in the kitchen, but they let us sit there for almost 40 minutes. We grabbed the check for our 2 drinks and left so I can't comment on the food, but I would definitely never go back here.

HERE I have a reservation for 9/4/22 on 8/24, party from 7, at 5:30. I have to go to the restaurant to find a sign that said closed for working day weekend. If the management/owner had had a respect for their customers, one would have expected them to try to call and notify before the booking date. Fortunately, Benjamin could take us. I called 9/6 to ask what happened. No call yet, no trouble to contact. Customers should not be treated like this.

Made a reservation for 7:00 on a Saturday night to celebrate our wedding anniversary. We arrived and they asked if we had a reservation so I told them I made it through open table and they said they don’t use open table. Didn’t matter since the place was empty, so we opted for a table outside, ordered and got our drinks and then never saw anyone again for another 30 minutes. Once our waiter came back out he said one kitchen staff had just arrived so it was going to be a while before we could get food. So the whole time we were sitting there, there was no one even in the kitchen but they let us sit there for almost 40 minutes. We grabbed the check for our 2 drinks and left so I can’t comment on the food, but I definitely would never go here again.

NEVER GO HERE I made a reservation for 9/4/22 on 8/24, party of 7, at 5:30. Got to the restaurant to find a sign saying closed for labor day weekend. If the management/owners had any respect for their customer,one would have expected them to make an effort to call and notify before reservation date. Fortunately, Benjamin's was able to take us. I called on 9/6 to ask what happened. Still no call, no effort to contact. Customers should not be treated this way.