Carytown Sushi - Richmond

Wonderful! I made a mistake and ordered my food for carry out almost an hour too late. I showed up at the time I had intended to pick it up and explained the problem, and they immediate set to work preparing it for me and had it ready within 15 minutes. Amazing! Very kind, very talented chef and staff, outstanding sushi. We will be back. Many, many times. This is now my go-to in Richmond.

Great sushi! also, I highly recommend the black catsu dish! service is great

Fresh sushi of truly trenendous quality. A small, quiet oasis in the heart of Carytown's bustle. Friendly and skillful service, even at peak times.Any one of these would be a fine feather in a restaurant's cap. Carytown sushi has all 3 and more! I have never had a bite to eat here that was not magnificent, and never has the service been anything less than exemplary.Now, it is always important to note cost. You will pay for the higher quality of ingredients and service, make no mistake. Borne properly in mind, though, this is no impediment because the value far exceeds the cost. These folks are as deeply commited to serving their customers to the fullest as they are to quality.If you have a love of sushi and good service...If you appreciate finely-crafted cocktails and even finer ingredients...If you want a way to treat yourself to the good life the way it was meant to be enjoyed...Carytown Sushi is the place for you!

This experience was quite disappointing. We were a group of two, one ordered 3 sushi rolls and the other ordered chicken teriyaki. The teriyaki is served on a sizzling plate and came out maybe 15 minutes after placing our order. I was told that the sushi would be right behind it. My food wasn't served until about 20 minutes after my friend received his hot plate. After complaining, the waitress said see the problem is that one person makes the sushi and another makes the teriyaki chicken.. . Apparently, timing orders from multiple cooks is a problem in the restaurant industry that they haven't quite mastered. A very important part of enjoying my dine out experience is sharing that time with my company. I was unable to do that because my friend finished 75% of his food before mine arrived. No consolation was provided outside of the lame excuse about timing orders. The decor is nice though. I will stick to Osaka and Akida for my Richmond sushi restaurants.

Food is great, atmosphere is amazing and all but the service needs some work/extra staffing.. After getting seated I waited patiently as the phone rang and other tables were sat. (Keep in mind there were only four tables taken) 20 minutes later I still hadn’t had my drink order taken and a table that came in almost 10 minutes after me was already getting their appetizer roll served.. so needless to say I left but I’d love to come back again in the future just this is my second rough encounter with time management issues and waiting substantial amounts of time to be served here.